Find the right Calendarhero contact for each ticket
Know who the requester is in Calendarhero before planning a conversation.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Search Contact
Tool to search for existing contacts. use after confirming a need to find contacts by email or name.
Why this helps
Ticket requesters are hard to match to scheduling contacts when names vary across tools.
- Reduce duplicate records
- Identify existing relationships
- Speed up ticket follow-up
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Calendarhero once in Notis.
- 2Create an automation in Automations.
- 3Tell Notis to search Calendarhero for the new ticket requester and report matching contacts.
- 4Pick the New Zendesk Ticket trigger.
- 5Choose a report channel and test with one real ticket.
Questions about this workflow
Can the workflow use the ticket email?
Yes, when the requester email is included in the ticket event.
What should happen with several matches?
Ask Notis to report all plausible matches and apply your review rule.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Calendarhero. A trigger fires from one place; an action lands in another.
Zendesk triggers
Calendarhero actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Calendar Connection
Tool to add a calendar integration to a user's account. use after gathering provider credentials.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact
Tool to create a new contact. use after confirming contact details before making the api call.
New User Created
Triggered when a new user is created in Zendesk.
Create Meeting Request V2
Tool to create a new meeting request in calendarhero. use when scheduling a meeting with participants, time range, and additional details.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Fetch Contact
Fetch contact
Fetch Meeting Details
Tool to fetch details for meetings within a specified timeframe. use this after user provides start and end datetimes in iso8601.
Fetch User Profile
Tool to fetch the profile details of the authenticated user. use after obtaining a valid access token.
List Meetings
Tool to retrieve the user's meetings within a specified timeframe. use after confirming date range to fetch raw calendar data.
List Meeting Templates
Tool to list all meeting templates available for quick scheduling. use after authenticating and when you need to retrieve available templates before scheduling.
Connect any two apps with Notis in the middle.
Zendesk and Calendarhero, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Calendarhero.