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Notis

Find matching Calendarhero contacts for new Zendesk users

Spot an existing contact before anyone creates a duplicate.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Search Contact

Tool to search for existing contacts. use after confirming a need to find contacts by email or name.

Why this helps

Support teams waste time checking whether a new Zendesk user is already in Calendarhero.

  • Prevent duplicate contacts
  • Surface known customer details
  • Make scheduling decisions faster

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Calendarhero once in Notis.
  • 2Create an automation in Automations.
  • 3Tell Notis to search Calendarhero by the new Zendesk user's name or email and report matches.
  • 4Pick the Zendesk New User Created trigger.
  • 5Choose a report channel and test with one real user.

Questions about this workflow

Can Notis search by email?

Yes, if the email is present in the event and included in your instruction.

What if no match is found?

Have Notis report that no contact matched so you can decide the next step.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Calendarhero. A trigger fires from one place; an action lands in another.

Zendesk triggers

Calendarhero actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Calendar Connection

Tool to add a calendar integration to a user's account. use after gathering provider credentials.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Contact

Tool to create a new contact. use after confirming contact details before making the api call.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Create Meeting Request V2

Tool to create a new meeting request in calendarhero. use when scheduling a meeting with participants, time range, and additional details.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Fetch Contact

Fetch contact

ActionInstant

Fetch Meeting Details

Tool to fetch details for meetings within a specified timeframe. use this after user provides start and end datetimes in iso8601.

ActionInstant

Fetch User Profile

Tool to fetch the profile details of the authenticated user. use after obtaining a valid access token.

ActionInstant

List Meetings

Tool to retrieve the user's meetings within a specified timeframe. use after confirming date range to fetch raw calendar data.

ActionInstant

List Meeting Templates

Tool to list all meeting templates available for quick scheduling. use after authenticating and when you need to retrieve available templates before scheduling.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Calendarhero, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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