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Validate an ICS feed from Zendesk

Turn feed trouble reports into a quick technical check.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Check ics feed calendar endpoint

Checks an ics feed url (expected as a query parameter) to verify its validity, accessibility, and icalendar data integrity.

Why this helps

ICS feed issues consume time when nobody verifies the URL and calendar data first.

  • Speed up feed diagnostics
  • Catch invalid or inaccessible URLs
  • Give support a clear next step

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Cal in Notis once.
  • 2Create an automation that checks the ICS feed URL included in the ticket and summarizes the result.
  • 3Pick New Zendesk Ticket as the trigger.
  • 4Choose a report channel and test with one feed issue ticket.

Questions about this workflow

What does the check verify?

It checks URL validity, accessibility, and iCalendar data integrity.

Will it change the feed?

No. This is a diagnostic check only.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Cal. A trigger fires from one place; an action lands in another.

Zendesk triggers

Cal actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add member to team

Adds a new member to a specified team within an organization by creating a team membership.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add organization attribute option

Adds a new option to an organization's attribute, requiring a display `value` and a `slug` unique for that attribute.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Delete oauth client webhook

Permanently deletes a specific webhook subscription of an oauth client in the cal application, stopping its notifications.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Cancel booking via uid

Cancels an existing and active cal.com booking using its unique identifier (uid).

ActionInstant

Check calendar availability

Retrieves free/busy availability for a specified calendar to aid scheduling without revealing event details; requires an existing, accessible calendar, noting that data granularity can vary.

ActionInstant

Check gcal synchronization status

Call this read-only action to verify the connection and synchronization status of a user's google calendar integration with cal.

ActionInstant

Check ics feed calendar endpoint

Checks an ics feed url (expected as a query parameter) to verify its validity, accessibility, and icalendar data integrity.

ActionInstant

Check Stripe status

Verifies if stripe is correctly connected to the cal scheduling system and functional for processing payments, reporting only on the integration's status.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Cal, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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