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Notis

Add a Zendesk user to a Cal organization

Keep the right people attached to the right scheduling organization.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Create membership for organization

Creates a new membership or updates an existing one for a user within an organization; the user specified by userid must already exist in the system.

Why this helps

Organization access is easy to forget when a new person appears in support.

  • Keep organization access current
  • Reduce manual account administration
  • Support consistent scheduling permissions

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Cal in Notis once.
  • 2Create an automation that creates or updates a Cal organization membership for eligible new users.
  • 3Pick New User Created as the trigger.
  • 4Choose a report channel and test with one user who should belong to the organization.

Questions about this workflow

Must the Cal user already exist?

Yes. The specified Cal user must already exist in the system.

Can it update an existing membership?

Yes. The action creates a new membership or updates an existing one.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Cal. A trigger fires from one place; an action lands in another.

Zendesk triggers

Cal actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add member to team

Adds a new member to a specified team within an organization by creating a team membership.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add organization attribute option

Adds a new option to an organization's attribute, requiring a display `value` and a `slug` unique for that attribute.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Delete oauth client webhook

Permanently deletes a specific webhook subscription of an oauth client in the cal application, stopping its notifications.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Cancel booking via uid

Cancels an existing and active cal.com booking using its unique identifier (uid).

ActionInstant

Check calendar availability

Retrieves free/busy availability for a specified calendar to aid scheduling without revealing event details; requires an existing, accessible calendar, noting that data granularity can vary.

ActionInstant

Check gcal synchronization status

Call this read-only action to verify the connection and synchronization status of a user's google calendar integration with cal.

ActionInstant

Check ics feed calendar endpoint

Checks an ics feed url (expected as a query parameter) to verify its validity, accessibility, and icalendar data integrity.

ActionInstant

Check Stripe status

Verifies if stripe is correctly connected to the cal scheduling system and functional for processing payments, reporting only on the integration's status.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Cal, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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