Clear a Bunnycdn Pull Zone After Critical Zendesk Alerts
When support identifies a widespread delivery issue, clear stale edge content in one prompt.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Purge Pull Zone
Tool to purge the entire cache of a pull zone. use after updating origin or critical content to ensure no stale assets are served.
Why this helps
A broad incident can leave stale assets cached across the network while teams coordinate a manual purge.
- Respond faster to broad cache incidents
- Keep the purge tied to the originating ticket
- Create an auditable action summary
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Bunnycdn in the Notis portal.
- 2Create a new automation and name it for critical delivery incidents.
- 3Describe that Notis should assess the new ticket, identify the affected pull zone, purge it when justified, and report the decision.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Run one test with a real incident ticket.
Questions about this workflow
Will every new ticket purge the zone?
No. Your instruction can require clear outage or origin-change evidence before using the purge action.
What if the pull zone is unclear?
Notis can return a clarification report instead of guessing the zone.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bunnycdn. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bunnycdn actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Storage Zone
Tool to add a new storage zone. use when you need dedicated file storage in a specific region.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create DNS Record
Tool to create a new dns record in a specific dns zone. use after confirming the dns zone id is active.
New User Created
Triggered when a new user is created in Zendesk.
Create Pull Zone
Tool to create a new pull zone. use after gathering origin details.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete DNS Record
Tool to delete a specific dns record by its id. use after confirming the dns zone id and record id.
Delete DNS Zone
Tool to delete a specific dns zone by its id. use when you need to permanently remove an existing dns zone after verifying the zone id.
Delete Pull Zone
Tool to delete a specific pull zone by its id. use when you need to remove a pull zone after confirming its id.
Delete Storage Zone
Tool to delete a storage zone. use when you need to remove a storage zone after confirming its id.
Get DNS Zone Details
Tool to retrieve details of a specific dns zone by its id. use when you need to verify dns zone configuration after creation or update.
Connect any two apps with Notis in the middle.
Zendesk and Bunnycdn, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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