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Notis

Diagnose Bunnycdn Storage Zones from Zendesk

Give support current storage facts before deciding on a capacity response.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Get Storage Zone Details

Tool to retrieve the full details of a storage zone. use when you need configuration and usage metrics for a specific storage zone.

Why this helps

Capacity questions linger when support must request storage metrics from another team or console.

  • Answer capacity questions faster
  • Use current usage evidence
  • Reduce internal handoffs

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Bunnycdn once.
  • 2Create an automation for storage diagnostics.
  • 3Describe that Notis should identify the storage zone id, retrieve its details, and summarize configuration and usage relevant to the ticket.
  • 4Select New Zendesk Ticket as the trigger and choose where reports go.
  • 5Test with one storage capacity ticket.

Questions about this workflow

Does this change storage settings?

No. It only retrieves and summarizes storage zone details.

What if the ticket asks for a region change too?

Use a separate approved change workflow for the actual region update.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Bunnycdn. A trigger fires from one place; an action lands in another.

Zendesk triggers

Bunnycdn actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Storage Zone

Tool to add a new storage zone. use when you need dedicated file storage in a specific region.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create DNS Record

Tool to create a new dns record in a specific dns zone. use after confirming the dns zone id is active.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Create Pull Zone

Tool to create a new pull zone. use after gathering origin details.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Delete DNS Record

Tool to delete a specific dns record by its id. use after confirming the dns zone id and record id.

ActionInstant

Delete DNS Zone

Tool to delete a specific dns zone by its id. use when you need to permanently remove an existing dns zone after verifying the zone id.

ActionInstant

Delete Pull Zone

Tool to delete a specific pull zone by its id. use when you need to remove a pull zone after confirming its id.

ActionInstant

Delete Storage Zone

Tool to delete a storage zone. use when you need to remove a storage zone after confirming its id.

ActionInstant

Get DNS Zone Details

Tool to retrieve details of a specific dns zone by its id. use when you need to verify dns zone configuration after creation or update.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Bunnycdn, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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