Diagnose Bunnycdn Pull Zones from Zendesk
Give support a complete pull zone snapshot before deciding on a fix.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Pull Zone
Tool to retrieve details of a specific pull zone. use when you need full configuration and usage stats after confirming the pull zone id.
Why this helps
Delivery tickets take longer when support must gather pull zone settings and usage data by hand.
- Shorten CDN diagnosis time
- Ground responses in current configuration
- Create a reusable incident summary
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Bunnycdn in Notis.
- 2Create an automation for pull zone diagnostics.
- 3Describe that Notis should identify the pull zone id from each delivery ticket, retrieve its details, and summarize relevant settings and usage.
- 4Choose New Zendesk Ticket as the trigger and select a report channel.
- 5Test with one delivery issue ticket.
Questions about this workflow
Does this update the pull zone?
No. It only retrieves details for diagnosis.
What if the pull zone id is absent?
Notis can flag the missing identifier for support to request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bunnycdn. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bunnycdn actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Storage Zone
Tool to add a new storage zone. use when you need dedicated file storage in a specific region.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create DNS Record
Tool to create a new dns record in a specific dns zone. use after confirming the dns zone id is active.
New User Created
Triggered when a new user is created in Zendesk.
Create Pull Zone
Tool to create a new pull zone. use after gathering origin details.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete DNS Record
Tool to delete a specific dns record by its id. use after confirming the dns zone id and record id.
Delete DNS Zone
Tool to delete a specific dns zone by its id. use when you need to permanently remove an existing dns zone after verifying the zone id.
Delete Pull Zone
Tool to delete a specific pull zone by its id. use when you need to remove a pull zone after confirming its id.
Delete Storage Zone
Tool to delete a storage zone. use when you need to remove a storage zone after confirming its id.
Get DNS Zone Details
Tool to retrieve details of a specific dns zone by its id. use when you need to verify dns zone configuration after creation or update.
Connect any two apps with Notis in the middle.
Zendesk and Bunnycdn, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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