Diagnose Bunnycdn DNS Zones from Zendesk
Give support a current DNS snapshot without leaving the ticket workflow.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get DNS Zone Details
Tool to retrieve details of a specific dns zone by its id. use when you need to verify dns zone configuration after creation or update.
Why this helps
Support loses time collecting DNS details from a separate console before replying to a customer.
- Speed up DNS investigations
- Provide current zone configuration
- Make ticket responses more consistent
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Bunnycdn once.
- 2Create an automation named for DNS diagnostics.
- 3Describe that Notis should identify the DNS zone id in each new ticket, retrieve its details, and summarize relevant configuration and gaps.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one DNS troubleshooting ticket.
Questions about this workflow
What if the ticket lacks a zone id?
Notis can report that the identifier is missing and leave the ticket ready for clarification.
Does this change DNS settings?
No. This workflow only retrieves zone details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bunnycdn. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bunnycdn actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Storage Zone
Tool to add a new storage zone. use when you need dedicated file storage in a specific region.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create DNS Record
Tool to create a new dns record in a specific dns zone. use after confirming the dns zone id is active.
New User Created
Triggered when a new user is created in Zendesk.
Create Pull Zone
Tool to create a new pull zone. use after gathering origin details.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete DNS Record
Tool to delete a specific dns record by its id. use after confirming the dns zone id and record id.
Delete DNS Zone
Tool to delete a specific dns zone by its id. use when you need to permanently remove an existing dns zone after verifying the zone id.
Delete Pull Zone
Tool to delete a specific pull zone by its id. use when you need to remove a pull zone after confirming its id.
Delete Storage Zone
Tool to delete a storage zone. use when you need to remove a storage zone after confirming its id.
Get DNS Zone Details
Tool to retrieve details of a specific dns zone by its id. use when you need to verify dns zone configuration after creation or update.
Connect any two apps with Notis in the middle.
Zendesk and Bunnycdn, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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