Prepare Buildkite firewall details during escalation
Make security context available when a ticket points to delivery infrastructure.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Meta
Tool to retrieve metadata about the buildkite api. use when you need to fetch webhook ip addresses for firewall or security configurations.
Why this helps
Security checks stall escalations because webhook IP details are buried in a separate Buildkite lookup.
- Speed up firewall investigations
- Keep security context with the ticket
- Create repeatable escalation reports
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Buildkite in the Notis portal once.
- 2Create an automation and describe the metadata summary you need.
- 3Tell Notis to retrieve Buildkite API metadata and report webhook IP addresses with the new ticket context.
- 4Pick New Zendesk Ticket as the trigger and choose where reports go.
- 5Test with one real ticket.
Questions about this workflow
Does this change firewall rules?
No. It retrieves metadata so your team can review and apply configuration separately.
What metadata is relevant here?
Buildkite API metadata can include webhook IP addresses for firewall or security configuration.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Buildkite. A trigger fires from one place; an action lands in another.
Zendesk triggers
Buildkite actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Current Access Token
Tool to retrieve the authenticated api access token details. use when you need to confirm the validity and scopes of the current api token.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Meta
Tool to retrieve metadata about the buildkite api. use when you need to fetch webhook ip addresses for firewall or security configurations.
New User Created
Triggered when a new user is created in Zendesk.
List Pipeline Agents
Tool to list connected agents for an organization. use after confirming the organization slug. supports optional filtering and pagination.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Buildkite, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Buildkite.