Discover Bugsnag fields for better incident filters
Find the metadata you need to investigate a new customer issue.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Event Fields for Project
Tool to list event fields for a project. use when you need to discover all available fields for filtering events in a specified project. example: "list event fields for project 515fb9337c1074f6fd000001".
Why this helps
Teams cannot filter effectively when they do not know which Bugsnag event fields are available.
- Reveal useful metadata
- Improve investigation filters
- Reduce guesswork during escalations
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Bugsnag in Notis once.
- 2Create an automation asking Notis to list Bugsnag event fields relevant to the new ticket's error context.
- 3Pick the New Zendesk Ticket trigger.
- 4Choose a report destination.
- 5Test with one ticket that includes technical details.
Questions about this workflow
Does it create fields?
No. It discovers existing event fields so you can decide what to do next.
What if no matching field exists?
The report can identify the gap for a separate field creation workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bugsnag. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bugsnag actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Update Errors
Tool to bulk update multiple errors in a project. use when batching identical updates across many errors.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Configure Integration
Tool to configure a new integration for a bugsnag project. use after selecting integration key and preparing credentials.
New User Created
Triggered when a new user is created in Zendesk.
Invite Collaborator
Tool to invite a collaborator to an organization. use when you need to add a new user by email to grant them access. ensure the organization id is correct before calling.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Custom Event Field
Tool to create a custom event field for a project. use after confirming the project id to add a new filterable field. example: "create a field 'user.id' mapping to 'metadata.user.id' for project 515fb..."
Create Saved Search
Tool to create a new saved search for a project. use when you need to persist a set of filters and sort order as a saved search for a project after confirming project details.
Delete All Errors in a Project
Tool to delete all errors in a project. use when you need to remove all error and event data for a given project. use with caution after confirming the project id, as this action is irreversible and requires project owner or organization administrator permissions.
Delete Collaborator
Tool to remove a collaborator from an organization. use when revoking collaborator access after confirming both organization and collaborator ids. requires organization administrator privileges.
Delete a configured integration
Tool to delete a configured integration. use when you need to remove an existing integration from a project after confirming the integration id. this action cannot be undone and requires organization administrator or project owner permissions.
Connect any two apps with Notis in the middle.
Zendesk and Bugsnag, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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