Check BTCPay payment requests while triaging tickets
Give agents the payment history they need before they reply.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Payment Requests
Tool to list all payment requests for a specific store. use after confirming you have the store id.
Why this helps
Agents ask finance for payment status instead of seeing the relevant requests immediately.
- Cut internal status requests
- Improve first response quality
- Keep triage focused
Setup
Build it in a few focused steps.
- 1Connect Zendesk and BTCPay Server in Notis once.
- 2Create an automation that explains how to identify the relevant store and summarize requests.
- 3Pick New Zendesk Ticket as the trigger.
- 4Select a report channel and test with one billing ticket.
Questions about this workflow
Does BTCPay provide the customer identity automatically?
Notis can only use identifiers present in the ticket or returned by BTCPay.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Btcpay server. A trigger fires from one place; an action lands in another.
Zendesk triggers
Btcpay server actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Payment Request
Tool to create a new payment request for a store. use after confirming store id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Store
Tool to create a new store in btcpay server. use when you need to provision a new store before processing transactions.
New User Created
Triggered when a new user is created in Zendesk.
Create BTCPay Server User
Tool to create a new btcpay server user. use when you need to register a new user programmatically as an administrator.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Register a Webhook
Tool to register a new webhook. use when you need to receive store event notifications.
Delete API Key
Tool to revoke a specific api key. use when you need to remove an api key to immediately prevent its use. call after identifying the key to revoke.
Delete Payment Request
Tool to delete a specific payment request. use when you need to archive/remove an existing payment request for a store.
Delete Store Payout
Tool to delete a specific payout from a store. use when you need to cancel a payout no longer needed.
Get API Key
Tool to retrieve the current api key. use after authentication to get api key details.
Connect any two apps with Notis in the middle.
Zendesk and Btcpay server, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Btcpay server.