Reproduce every new Zendesk ticket in a real browser
Turn incoming tickets into repeatable browser checks before the issue gets lost.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Execute Custom Function
A tool that allows executing custom puppeteer scripts via http requests. this endpoint enables users to run browser automation tasks without managing their own infrastructure.
Why this helps
Support issues often require manual reproduction across multiple tabs and environments.
- Shortens time to reproduce customer issues
- Captures consistent browser evidence
- Reduces context switching for support
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Browserless once in the Notis portal.
- 2Create an automation in Automations, New Automation.
- 3Tell Notis to open the URL and follow the reproduction steps from each new ticket, then report what happened.
- 4Choose New Zendesk Ticket as the trigger and select a report channel.
- 5Test with one real ticket.
Questions about this workflow
What if a ticket has no URL?
Tell Notis to report that reproduction could not start and include the missing detail.
Can it run authenticated flows?
Yes, if the Browserless script has access to the required session or credentials.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Browserless. A trigger fires from one place; an action lands in another.
Zendesk triggers
Browserless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Download file using Puppeteer script
This tool allows downloading files that chrome has downloaded during the execution of puppeteer code. it sets up a blank page, creates a fresh download directory, injects the provided code, and executes it. once the script finishes, any downloaded files from chromium are returned with the appropriate content-type header.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Execute Custom Function
A tool that allows executing custom puppeteer scripts via http requests. this endpoint enables users to run browser automation tasks without managing their own infrastructure.
New User Created
Triggered when a new user is created in Zendesk.
Fetch HTML Content
This tool fetches the complete html content of a webpage using browserless's content api. it's designed to retrieve the full html contents of any website, including dynamically generated content.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Generate PDF from webpage
This tool generates a pdf from a specified webpage using browserless's pdf generation api. it allows specifying the url of the webpage along with parameters such as format, filename, and waituntil options to control the pdf generation process.
Scrape webpage content using CSS selectors
A tool to extract structured content from a webpage by specifying css selectors. the tool navigates to the specified url, waits for the page to load (including parsing and executing javascript), and returns the selected elements in a structured json format.
Take Screenshot
A tool that captures a screenshot of a webpage using browserless's screenshot api. the tool takes a url and returns either a png or jpeg image. it includes options for full page capture, image type, quality, and clipping coordinates.
Unblock Protected Content
This tool provides access to content from websites that implement bot protection mechanisms. it is designed to bypass various types of protection (such as captcha and bot detections) and return the html content of the protected webpage, with optional customization through parameters like waitfor, timeout, and stealth mode.
Connect any two apps with Notis in the middle.
Zendesk and Browserless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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