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Collect browser artifacts for new Zendesk users

Keep screenshots, downloads, and other browser outputs together for each onboarding case.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Download Session Artifacts

Tool to download files from a specific session. use after session completion to retrieve all generated artifacts in a zip archive.

Why this helps

Onboarding evidence gets buried in browser sessions and is hard to retrieve when someone needs it later.

  • Collects completed session outputs automatically
  • Makes onboarding evidence easier to review
  • Reduces repeated artifact retrieval work

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Browserbase tool once in Notis.
  • 2Create an automation for onboarding artifact collection.
  • 3Tell Notis to download the completed Browserbase artifacts for the session tied to each new Zendesk user and summarize the contents.
  • 4Pick New User Created as the trigger and choose where run reports go.
  • 5Test with one real user whose session has completed.

Questions about this workflow

When can artifacts be downloaded?

The Browserbase session should be complete before the download request runs.

What is delivered?

Browserbase returns a zip archive of available session artifacts, which Notis can summarize in the report.

Can this replace storing files elsewhere?

It retrieves the artifacts, but your chosen report or storage process still determines where they are kept.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Browserbase tool. A trigger fires from one place; an action lands in another.

Zendesk triggers

Browserbase tool actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create a new browser context

Tool to create a new browser context. use when you need to obtain upload credentials for a custom user-data-directory in a project.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Retrieve a browser context

Tool to retrieve details of a specific browser context. use when you have a context id and need its metadata.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Update Browser Context

Tool to update a specific browser context. use when you need fresh upload url and encryption details for an existing context, after obtaining a valid context id.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Create Browser Session

Tool to create a new browser session. use when you need an isolated browser context before performing any page interactions.

ActionInstant

Retrieve a browser session

Tool to retrieve details of a specific browser session. use when you have a session id and need its metadata (status, urls, timestamps).

ActionInstant

Retrieve Session Debug URLs

Tool to retrieve live debug urls for a specific session. use when you need to connect to a running session for debugging.

ActionInstant

Download Session Artifacts

Tool to download files from a specific session. use after session completion to retrieve all generated artifacts in a zip archive.

ActionInstant

Retrieve Session Logs

Tool to retrieve logs of a specific session. use after actions in a session to inspect network events and data exchange.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Browserbase tool, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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