Inspect blocked links from support tickets
See the page your customer referenced without a manual browser detour.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Web Unlocker
Tool to bypass bot detection, captcha, and other anti-scraping measures to extract content from websites. use when you need to scrape websites that block automated access or require javascript rendering.
Why this helps
Support investigations stall when customer links trigger captchas or anti-bot screens.
- Retrieves content from protected pages
- Speeds up issue reproduction
- Keeps investigation notes with the ticket context
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Brightdata once in Notis.
- 2Create an automation named blocked link investigation.
- 3Tell Notis to find URLs in each new ticket, retrieve accessible page content with Web Unlocker, and summarize findings.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one ticket containing a blocked link.
Questions about this workflow
What if a ticket has no URL?
Notis can report that no link was found and skip the unlocker request.
Can it handle JavaScript-heavy pages?
Web Unlocker is intended for pages that require rendering or bot protection bypass.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Brightdata. A trigger fires from one place; an action lands in another.
Zendesk triggers
Brightdata actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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List Unlocker Zones
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Connect any two apps with Notis in the middle.
Zendesk and Brightdata, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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