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Update Brex card status from an authorized ticket

Move approved card status requests from Zendesk into Brex with a clear record.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Update Card Status

Update the status of a card (activate/deactivate/terminate).

Why this helps

Urgent card status changes can be missed during support and finance handoffs.

  • Reduce missed status changes
  • Keep the request and result together
  • Create a concise change report

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Brex once.
  • 2Create an automation that verifies the ticket contains an authorized status request and updates the referenced Brex card.
  • 3Choose New Zendesk Ticket as the trigger.
  • 4Set the report channel and test with an approved request.

Questions about this workflow

Will it act on an unclear request?

No. It reports missing authorization, card identity, or target status for review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Brex. A trigger fires from one place; an action lands in another.

Zendesk triggers

Brex actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Budget

Create a new budget for departments or projects.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Card

Create a new card and assign it to a user.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Create Department

Create a new department.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Create Expense

Create a new expense.

ActionInstant

Create Location

Create a new location.

ActionInstant

Create Job Title

Create a new job title.

ActionInstant

Create User

Create a new user in the brex account.

ActionInstant

Create Vendor Card

Create a new vendor card.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Brex, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Brex.