Review relevant Brevo contacts after a new Zendesk user
Turn a new support identity into a focused audience review.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get all contacts
This tool retrieves all contacts from your brevo account. it allows for pagination and filtering based on modification/creation dates, list ids, segment ids, and contact attributes.
Why this helps
Teams cannot easily tell whether a new support user belongs to an existing segment or audience.
- Identify related contacts and attributes
- Support faster audience triage
- Create a repeatable review habit
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Brevo once in the Notis portal.
- 2Create an automation for post-signup contact review.
- 3Describe the contact criteria or lists Notis should inspect and ask for a concise relevance summary.
- 4Pick the Zendesk New User Created trigger.
- 5Choose where reports go and test with one real signup.
Questions about this workflow
Can Notis invent a segment filter?
No. State the lists, segments, dates, or attributes you want it to inspect.
Is this a bulk export?
It retrieves Brevo contacts according to the criteria in your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Brevo. A trigger fires from one place; an action lands in another.
Zendesk triggers
Brevo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a company
This tool allows you to create a new company in your brevo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create or Update Email Template
This tool creates a new email template or updates an existing one in brevo. if a 'templateid' is provided, it performs an update; otherwise, it creates a new template.
New User Created
Triggered when a new user is created in Zendesk.
Create SMS Campaign
This tool allows you to create a new sms campaign in brevo. you can specify the campaign name, sender, content, recipients (by providing list ids, exclusion list ids, or segment ids), and optionally schedule the campaign for a specific time. you can also enable unicode characters, add an organization prefix, and include unsubscribe instructions.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete a company
Deletes a company from brevo using its unique identifier.
Delete Contact
Deletes a contact from brevo using its unique identifier.
Delete Email Template
This tool deletes an inactive email template from brevo. you need to provide the 'templateid' of the email template you want to delete. only inactive templates can be deleted.
Delete SMS Campaign
This tool deletes an existing sms campaign.
Find Contact
This tool checks if a contact exists in brevo. it searches for a contact using either an email address or mobile number, with the email being prioritized if both are provided.
Connect any two apps with Notis in the middle.
Zendesk and Brevo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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