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Notis

Archive a Breeze Project After a Zendesk Resolution Signal

Clear completed projects from active views when customer work is truly finished.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Archive Project

Tool to archive a specific project. use when you need to hide a completed or inactive project from active views after confirming its details.

Why this helps

Completed projects remain in active lists and distract from current priorities.

  • Keep active views focused
  • Reduce visual clutter
  • Apply a consistent completion rule

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Breeze once in the Notis portal.
  • 2Create an automation for resolution-based project archiving.
  • 3Tell Notis which project ID to archive and the confirmation signal required.
  • 4Pick New Zendesk Ticket as the trigger.
  • 5Choose a report channel and test with one qualifying ticket.

Questions about this workflow

Is archiving reversible?

The action hides the project from active views, subject to Breeze behavior.

Will every resolved ticket archive a project?

No, define the project match and confirmation rule explicitly.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Breeze. A trigger fires from one place; an action lands in another.

Zendesk triggers

Breeze actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Project People

Tool to add people to a project. use when you have a valid project id and one or more email addresses to invite them.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Archive Project

Tool to archive a specific project. use when you need to hide a completed or inactive project from active views after confirming its details.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Create Card

Tool to create a new card in a project. use after confirming the project id. creates a task with details like name, due date, and assignees.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

CREATE_LIST

Tool to create a new list (stage) in a breeze project. use when you've selected a project and need to add a new stage. example: "create a new todo list for project 42."

ActionInstant

Create Project

Tool to create a new project in breeze. use when you have the project name and want to initialize it via the api.

ActionInstant

Create Workspace

Tool to create a new workspace. use after deciding on the workspace name.

ActionInstant

Delete Card

Tool to delete a specific card (task) by its id. use when you need to remove a task permanently; deletions cannot be undone.

ActionInstant

Delete Project

Tool to delete a specific project by id. use when you need to remove a project after confirming its id.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Breeze, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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