Review Boxhero location transactions from Zendesk tickets
Investigate storage issues with the location history already in Boxhero.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
BoxHero - List Location Transactions
Tool to retrieve the list of transactions in location mode. Use when you need to fetch transaction history with location-based details including in/out/move/adjust operations.
Why this helps
Warehouse questions stall when teams must manually reconstruct movement by location.
- Faster warehouse investigations
- Clearer location-level context
- Reduced manual log review
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Boxhero once.
- 2Create an automation for warehouse ticket reviews.
- 3Tell Notis to identify the warehouse location in each new ticket, retrieve Boxhero location transactions, and summarize relevant in, out, move, and adjustment events.
- 4Choose the Zendesk New Ticket trigger.
- 5Select a report channel and test with a location discrepancy ticket.
Questions about this workflow
What does the workflow need from the ticket?
It needs a location identifier or enough wording for Notis to identify the relevant location.
Can it update the ticket?
This package retrieves and summarizes data; any ticket update would require a separate supported action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Boxhero. A trigger fires from one place; an action lands in another.
Zendesk triggers
Boxhero actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Item
Tool to delete a specific item (barcode) by its ID. Use when you need to remove an item from the inventory.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
BoxHero - Delete Location
Tool to delete a specific warehouse location by its ID. Use when you need to remove a location from the system.
New User Created
Triggered when a new user is created in Zendesk.
Get Item
Tool to retrieve a specific item (barcode) by ID. Use when you need detailed information about a single item including its attributes, pricing, and inventory quantities.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Item Attribute
Tool to retrieve a specific item attribute by ID. Use when you need to get detailed information about an item attribute specification.
Get Location
Tool to retrieve a specific location by ID. Use when you need detailed information about a particular warehouse location including its name, quantity, and notes.
Get Member
Tool to retrieve a specific team member by ID. Use when you need to get details about a particular member.
Get Linked Team Info
Tool to get information about the linked team and its mode. Use when you need to retrieve the currently linked team details.
BoxHero - List Basic Transactions
Tool to list basic inventory transactions. Use when you need a high-level overview of in/out/move transactions.
Connect any two apps with Notis in the middle.
Zendesk and Boxhero, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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