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Notis

Investigate Boxhero locations from a webhook

Get location facts into the workflow the moment an issue is raised.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Get Location

Tool to retrieve a specific location by ID. Use when you need detailed information about a particular warehouse location including its name, quantity, and notes.

Why this helps

Warehouse investigations slow down when location IDs sit in one system and details sit in another.

  • Quicker location triage
  • Clearer warehouse context
  • Less cross-system searching

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Boxhero in Notis.
  • 2Create an automation for webhook location investigations.
  • 3Tell Notis to read the incoming location ID, retrieve the Boxhero location, and summarize its name, quantity, and notes.
  • 4Pick the Notis webhook trigger.
  • 5Choose where reports go and test with one real location ID.

Questions about this workflow

What identifier is required?

The request should include the Boxhero location ID.

Can this handle a location issue from Zendesk?

Yes. Your system can forward the relevant location ID from a Zendesk-driven process to the webhook.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Boxhero. A trigger fires from one place; an action lands in another.

Zendesk triggers

Boxhero actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete Item

Tool to delete a specific item (barcode) by its ID. Use when you need to remove an item from the inventory.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

BoxHero - Delete Location

Tool to delete a specific warehouse location by its ID. Use when you need to remove a location from the system.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Item

Tool to retrieve a specific item (barcode) by ID. Use when you need detailed information about a single item including its attributes, pricing, and inventory quantities.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Get Item Attribute

Tool to retrieve a specific item attribute by ID. Use when you need to get detailed information about an item attribute specification.

ActionInstant

Get Location

Tool to retrieve a specific location by ID. Use when you need detailed information about a particular warehouse location including its name, quantity, and notes.

ActionInstant

Get Member

Tool to retrieve a specific team member by ID. Use when you need to get details about a particular member.

ActionInstant

Get Linked Team Info

Tool to get information about the linked team and its mode. Use when you need to retrieve the currently linked team details.

ActionInstant

BoxHero - List Basic Transactions

Tool to list basic inventory transactions. Use when you need a high-level overview of in/out/move transactions.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Boxhero, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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