Find Boxhero locations from Zendesk requests
Give teams a direct answer to where stock is stored.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
BoxHero - List Locations
Tool to list warehouse locations. Use when you need valid warehouse_id values for filtering transactions.
Why this helps
Location questions trigger manual searches across warehouse records and support threads.
- Faster warehouse answers
- Less context switching
- Clearer fulfillment handoffs
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Boxhero once.
- 2Create an automation for location requests.
- 3Tell Notis to read each new ticket, identify the requested product or warehouse clue, list relevant Boxhero locations, and summarize the result.
- 4Select the Zendesk New Ticket trigger.
- 5Choose where reports go and test with one storage-location ticket.
Questions about this workflow
Does this identify exact item quantities?
Location listing provides location records; use an item lookup when exact item quantities are needed.
Can it handle several possible locations?
Yes. Notis can summarize multiple matching locations for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Boxhero. A trigger fires from one place; an action lands in another.
Zendesk triggers
Boxhero actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Item
Tool to delete a specific item (barcode) by its ID. Use when you need to remove an item from the inventory.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
BoxHero - Delete Location
Tool to delete a specific warehouse location by its ID. Use when you need to remove a location from the system.
New User Created
Triggered when a new user is created in Zendesk.
Get Item
Tool to retrieve a specific item (barcode) by ID. Use when you need detailed information about a single item including its attributes, pricing, and inventory quantities.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Item Attribute
Tool to retrieve a specific item attribute by ID. Use when you need to get detailed information about an item attribute specification.
Get Location
Tool to retrieve a specific location by ID. Use when you need detailed information about a particular warehouse location including its name, quantity, and notes.
Get Member
Tool to retrieve a specific team member by ID. Use when you need to get details about a particular member.
Get Linked Team Info
Tool to get information about the linked team and its mode. Use when you need to retrieve the currently linked team details.
BoxHero - List Basic Transactions
Tool to list basic inventory transactions. Use when you need a high-level overview of in/out/move transactions.
Connect any two apps with Notis in the middle.
Zendesk and Boxhero, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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