Route inbound requests with a Botpress workspace review
Turn an incoming request into a clear workspace recommendation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Why this helps
Requests arrive from many places and the right Botpress workspace is easy to overlook.
- Accept requests from any system
- Reduce manual workspace searching
- Create a consistent routing recommendation
Setup
Build it in a few focused steps.
- 1Connect Botpress in the Notis portal and prepare the webhook source.
- 2Create a new automation with a prompt describing the routing decision.
- 3Tell Notis to list Botpress workspaces and recommend the best match from the webhook payload.
- 4Choose a Notis webhook trigger and select a report channel.
- 5Send one real test payload and review the result.
Questions about this workflow
What must the webhook include?
Include enough request context for Notis to compare against the available workspace information.
Does the workflow move the request automatically?
No. It reports a routing recommendation based on the workspace list.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Botpress. A trigger fires from one place; an action lands in another.
Zendesk triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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LIST_FILE_TAG_VALUES
Tool to list all values for a given file tag across all files. use after determining the tag name; supports pagination via nexttoken.
LIST_PUBLIC_WORKSPACES
Tool to retrieve a list of public workspaces. use when browsing publicly available workspaces before selection.
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Connect any two apps with Notis in the middle.
Zendesk and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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