Review Botpress workspaces for new Zendesk users
Keep onboarding decisions grounded in the Botpress workspaces you actually have.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Why this helps
New customer setup often stalls while someone manually checks which bot workspace should handle the account.
- Speed up onboarding review
- Keep workspace choices visible
- Create a repeatable customer handoff
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Botpress once in the Notis portal.
- 2Create a new automation and describe the onboarding review you want.
- 3Tell Notis to list Botpress workspaces and summarize likely options for each new Zendesk user.
- 4Pick New User Created as the trigger and choose a report channel.
- 5Test with one newly created user record.
Questions about this workflow
Does this create or assign a workspace?
No. It lists available workspaces and reports findings for a person to review.
Can the prompt include account context?
Yes. Tell Notis which Zendesk user details should guide the workspace review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Botpress. A trigger fires from one place; an action lands in another.
Zendesk triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Tool to delete a file by its id or key. use after confirming the file exists.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account
Tool to get details of the authenticated account. use after confirming valid credentials.
New User Created
Triggered when a new user is created in Zendesk.
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
LIST_FILE_TAGS
Tool to list all tags used across all bot files. use when you need to retrieve or display file tag metadata; supports pagination via nexttoken.
LIST_FILE_TAG_VALUES
Tool to list all values for a given file tag across all files. use after determining the tag name; supports pagination via nexttoken.
LIST_PUBLIC_WORKSPACES
Tool to retrieve a list of public workspaces. use when browsing publicly available workspaces before selection.
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Connect any two apps with Notis in the middle.
Zendesk and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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