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Notis

Verify Botpress account readiness for new users

Catch account access gaps early in your onboarding flow.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Get Account

Tool to get details of the authenticated account. use after confirming valid credentials.

Why this helps

Onboarding can pause when nobody confirms whether the connected Botpress account is valid and ready.

  • Confirm connected account readiness
  • Surface access problems early
  • Give onboarding a repeatable checkpoint

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Botpress once in the Notis portal.
  • 2Create an automation with a prompt for an account readiness check.
  • 3Tell Notis to retrieve Botpress account details and summarize whether access appears valid for onboarding.
  • 4Choose New User Created as the trigger and select a report channel.
  • 5Test with one real new user event.

Questions about this workflow

Does this validate the Zendesk user's own Botpress login?

No. It retrieves details for the authenticated Botpress account connected to Notis.

What should happen if credentials are invalid?

Ask Notis to report the access problem clearly so the connection can be repaired.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Botpress. A trigger fires from one place; an action lands in another.

Zendesk triggers

Botpress actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete File

Tool to delete a file by its id or key. use after confirming the file exists.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Account

Tool to get details of the authenticated account. use after confirming valid credentials.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

LIST_BOT_ISSUES

Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

LIST_CONVERSATIONS

Tool to list all conversations. use when you need to retrieve and page through chat threads.

ActionInstant

LIST_FILE_TAGS

Tool to list all tags used across all bot files. use when you need to retrieve or display file tag metadata; supports pagination via nexttoken.

ActionInstant

LIST_FILE_TAG_VALUES

Tool to list all values for a given file tag across all files. use after determining the tag name; supports pagination via nexttoken.

ActionInstant

LIST_PUBLIC_WORKSPACES

Tool to retrieve a list of public workspaces. use when browsing publicly available workspaces before selection.

ActionInstant

LIST_WORKSPACES

Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Botpress, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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