Update Botbaba contacts from new Zendesk users
Keep customer records aligned as soon as someone enters your support system.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Update Contact
Tool to update an existing contact. Use when needing to modify contact details after confirming contact_id.
Why this helps
Creating the same contact in multiple tools creates duplicate work and stale details.
- Reduces duplicate data entry
- Keeps contact records aligned
- Speeds up customer onboarding
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Botbaba in Notis.
- 2Create an automation for new user contact handling.
- 3Tell Notis to update the matching Botbaba contact using the new Zendesk user details.
- 4Select New User Created as the trigger and choose where reports should go.
- 5Test with one newly created user.
Questions about this workflow
What if the contact does not exist yet?
Describe the fallback behavior in your prompt, such as reporting unmatched contacts for review.
Can this update existing details?
Yes. The Botbaba Update Contact action is intended for modifying an existing contact after its ID is confirmed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Botbaba. A trigger fires from one place; an action lands in another.
Zendesk triggers
Botbaba actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Shopify Cart Creation Simulator
Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cart Creation Shopify Webhook
Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.
New User Created
Triggered when a new user is created in Zendesk.
Cart Update Shopify Webhook
Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Shopify Checkout Creation Webhook Receiver
Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.
Checkout Update Shopify Webhook
Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.
Delete a broadcast campaign
Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.
Delete Contact
Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.
Delete a conversation flow
Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Zendesk and Botbaba, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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