Browse product groups for Zendesk rental requests
Route category based rental questions to the right catalog group.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Product Groups
Tool to retrieve a list of product groups. use when you need to browse product catalog by pages.
Why this helps
Broad requests are hard to answer when support cannot quickly browse the catalog structure.
- Shorten product discovery
- Give support a structured starting point
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Booqable once in Notis.
- 2Create an automation named Rental Request Product Group Browse.
- 3Tell Notis to interpret the ticket's category need and list relevant Booqable product groups.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one broad rental request.
Questions about this workflow
Does this select a product automatically?
No. It reports matching groups for review or a follow-up workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Booqable. A trigger fires from one place; an action lands in another.
Zendesk triggers
Booqable actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Customer
Tool to create a new customer. use when onboarding a new client and you have verified their details. example: create 'jane doe' with email jane@doe.com.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Order
Tool to create a new order. use after collecting valid customer id and timing details. example: create an order for customer '297f2584-...' starting at '2018-01-01t09:00:00z'.
New User Created
Triggered when a new user is created in Zendesk.
Create Product Group
Tool to create a new product group in booqable. use when you have defined the group's name and pricing details and want to organize items under a shared group.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete Customer
Tool to delete (archive) a customer by id. use after confirming the customer should be hidden from searches.
Delete Order
Tool to delete (archive) an order by id. use when you need to hide completed or canceled orders from active listings.
Delete Product Group
Tool to delete a product group by id. use when you need to permanently remove a product group from your catalog after confirming its identifier.
Get Customer
Tool to fetch a specific customer by id. use after obtaining a customer identifier to retrieve full customer details.
Get Customers
Tool to retrieve a list of customers. use when you need to paginate through customers.
Connect any two apps with Notis in the middle.
Zendesk and Booqable, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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