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Notis

Check Booqable inventory from a Zendesk ticket

Answer availability questions with current product data.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Get Products

Tool to retrieve a list of products. use when you need to list inventory items with pagination and filtering.

Why this helps

Inventory questions create delays when support must ask operations for a lookup.

  • Respond faster to availability questions
  • Reduce internal handoffs

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Booqable once in Notis.
  • 2Create an automation named Ticket Inventory Lookup.
  • 3Tell Notis to identify the requested item and search Booqable products, then report returned inventory data.
  • 4Pick New Zendesk Ticket as the trigger and choose a report channel.
  • 5Test with one availability ticket.

Questions about this workflow

Does this reserve inventory?

No. It only retrieves product data unless you create a separate supported action.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Booqable. A trigger fires from one place; an action lands in another.

Zendesk triggers

Booqable actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Customer

Tool to create a new customer. use when onboarding a new client and you have verified their details. example: create 'jane doe' with email jane@doe.com.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Order

Tool to create a new order. use after collecting valid customer id and timing details. example: create an order for customer '297f2584-...' starting at '2018-01-01t09:00:00z'.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Create Product Group

Tool to create a new product group in booqable. use when you have defined the group's name and pricing details and want to organize items under a shared group.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Delete Customer

Tool to delete (archive) a customer by id. use after confirming the customer should be hidden from searches.

ActionInstant

Delete Order

Tool to delete (archive) an order by id. use when you need to hide completed or canceled orders from active listings.

ActionInstant

Delete Product Group

Tool to delete a product group by id. use when you need to permanently remove a product group from your catalog after confirming its identifier.

ActionInstant

Get Customer

Tool to fetch a specific customer by id. use after obtaining a customer identifier to retrieve full customer details.

ActionInstant

Get Customers

Tool to retrieve a list of customers. use when you need to paginate through customers.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Booqable, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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