Sync guest profile corrections to Bookingmood
Keep guest records accurate after support catches a mistake.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Update Booking Details
Tool to update existing booking detail records. use when modifying guest-filled form fields for bookings matching specific filters.
Why this helps
Corrections get lost when support and booking records are updated separately.
- Reduce duplicate correction work
- Keep guest details current
- Show exactly which request was processed
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Bookingmood in Notis once.
- 2Create an automation named Route guest profile corrections.
- 3Tell Notis to detect clear profile corrections in each new ticket, match the booking, and update the relevant Bookingmood details.
- 4Pick the New Zendesk Ticket trigger.
- 5Choose a report channel and test with one correction ticket.
Questions about this workflow
Which fields can be corrected?
Use fields returned by Bookingmood and specify the approved guest details in the instruction.
What if the ticket includes several bookings?
Notis can report the ambiguity for a human to resolve.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bookingmood. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bookingmood actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Booking Widget
Tool to create a new booking widget. use after preparing widget parameters.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Booking Details
Tool to delete booking details matching given filters. use after confirming which booking detail records to remove.
New User Created
Triggered when a new user is created in Zendesk.
List Organizations
Tool to list organizations. use when you need to retrieve all organizations accessible by the current api key.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Booking Widgets
Tool to list booking widgets. use when you need to fetch available widget configurations.
Deprecated: Search availability
Deprecated: replaced by search availability.py
Update Booking Details
Tool to update existing booking detail records. use when modifying guest-filled form fields for bookings matching specific filters.
Connect any two apps with Notis in the middle.
Zendesk and Bookingmood, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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