Summarize Bonsai space availability for tickets
Give ticket teams a current availability snapshot while deciding next steps.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available for your account.
Why this helps
Support decisions drag when the available Bonsai regions are unclear.
- Improves routing conversations
- Keeps availability current
- Reduces handoff delays
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Bonsai once in the Notis portal.
- 2Create an automation asking Notis to list Bonsai spaces and summarize availability against the incoming ticket's stated needs.
- 3Pick New Zendesk Ticket as the trigger.
- 4Choose a report channel and test with one real ticket.
Questions about this workflow
Can it infer requirements not present in the ticket?
No. Any required region, server group, or baseline must be supplied in the ticket or prompt.
Is the result a reservation?
No. It is an availability summary only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bonsai. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bonsai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Bonsai Cluster Details
Tool to retrieve details for a single bonsai cluster by slug. use when you need to inspect a cluster's configuration and status.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Bonsai Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available to your account.
New User Created
Triggered when a new user is created in Zendesk.
Retrieve Space Details
Tool to retrieve details for a single space by its path. use when you need metadata for a space before provisioning a cluster. use after confirming this detail exists. e.g., 'omc/bonsai/us-east-1/common'.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available for your account.
Connect any two apps with Notis in the middle.
Zendesk and Bonsai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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