Retrieve Bonsai space details after user creation
Make the relevant Bonsai space metadata available while a new user is being onboarded.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Retrieve Space Details
Tool to retrieve details for a single space by its path. use when you need metadata for a space before provisioning a cluster. use after confirming this detail exists. e.g., 'omc/bonsai/us-east-1/common'.
Why this helps
Onboarding slows down when space metadata is buried in another console.
- Makes space metadata easy to review
- Reduces repeated console checks
- Supports consistent onboarding
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Bonsai once in the Notis portal.
- 2Create an automation asking Notis to retrieve details for the specified Bonsai space path and explain what the metadata means for the new user context.
- 3Pick New User Created as the trigger.
- 4Select a report channel and test with one real user.
Questions about this workflow
What identifier is required?
The prompt must include the Bonsai space path, such as a path your account already uses.
Can this workflow provision a space?
No. The available action only retrieves details for an existing space.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bonsai. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bonsai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Bonsai Cluster Details
Tool to retrieve details for a single bonsai cluster by slug. use when you need to inspect a cluster's configuration and status.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Bonsai Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available to your account.
New User Created
Triggered when a new user is created in Zendesk.
Retrieve Space Details
Tool to retrieve details for a single space by its path. use when you need metadata for a space before provisioning a cluster. use after confirming this detail exists. e.g., 'omc/bonsai/us-east-1/common'.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available for your account.
Connect any two apps with Notis in the middle.
Zendesk and Bonsai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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