Review Bonsai cluster details after a new Zendesk user
Give every new user a consistent infrastructure readiness check without switching tools.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get Bonsai Cluster Details
Tool to retrieve details for a single bonsai cluster by slug. use when you need to inspect a cluster's configuration and status.
Why this helps
New user onboarding can stall when someone has to manually verify cluster status and configuration.
- Reduces onboarding context switching
- Creates a repeatable readiness report
- Surfaces cluster status early
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Bonsai once in the Notis portal.
- 2Create an automation with a name and a prompt asking Notis to retrieve the relevant Bonsai cluster details for each new Zendesk user and summarize readiness.
- 3Pick the Zendesk New User Created trigger.
- 4Choose a report channel, then test with one real new user event.
Questions about this workflow
What does the workflow retrieve?
It retrieves details for one Bonsai cluster by slug and summarizes the returned configuration and status.
Can Notis choose the cluster automatically?
Only if your prompt provides a known slug or a rule for selecting one. Otherwise, supply the slug in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bonsai. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bonsai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Bonsai Cluster Details
Tool to retrieve details for a single bonsai cluster by slug. use when you need to inspect a cluster's configuration and status.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Bonsai Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available to your account.
New User Created
Triggered when a new user is created in Zendesk.
Retrieve Space Details
Tool to retrieve details for a single space by its path. use when you need metadata for a space before provisioning a cluster. use after confirming this detail exists. e.g., 'omc/bonsai/us-east-1/common'.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available for your account.
Connect any two apps with Notis in the middle.
Zendesk and Bonsai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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