List Bonsai spaces for every new Zendesk ticket
Give support a current view of available Bonsai spaces as tickets arrive.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Bonsai Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available to your account.
Why this helps
Support teams lose time opening separate tools to check where services can run.
- Keeps space availability visible
- Supports faster routing decisions
- Creates consistent ticket context
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Bonsai once in the Notis portal.
- 2Create an automation that asks Notis to list Bonsai spaces and summarize which regions or server groups may be relevant to the new ticket.
- 3Pick the New Zendesk Ticket trigger.
- 4Choose where run reports should go, then test with one real ticket.
Questions about this workflow
Does this create or modify a space?
No. It only retrieves and summarizes the available Bonsai spaces.
How does Notis know which spaces matter?
Include the ticket context and your selection criteria in the plain language prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bonsai. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bonsai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Bonsai Cluster Details
Tool to retrieve details for a single bonsai cluster by slug. use when you need to inspect a cluster's configuration and status.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Bonsai Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available to your account.
New User Created
Triggered when a new user is created in Zendesk.
Retrieve Space Details
Tool to retrieve details for a single space by its path. use when you need metadata for a space before provisioning a cluster. use after confirming this detail exists. e.g., 'omc/bonsai/us-east-1/common'.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available for your account.
Connect any two apps with Notis in the middle.
Zendesk and Bonsai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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