Summarize cluster readiness for new users
Give onboarding owners a concise cluster status summary at the start of each user journey.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get Bonsai Cluster Details
Tool to retrieve details for a single bonsai cluster by slug. use when you need to inspect a cluster's configuration and status.
Why this helps
Onboarding owners miss infrastructure dependencies when cluster checks happen later.
- Makes dependencies visible early
- Creates consistent onboarding context
- Reduces follow-up requests
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Bonsai once in the Notis portal.
- 2Create an automation asking Notis to retrieve the chosen cluster details and summarize readiness for the new user context.
- 3Pick New User Created as the trigger.
- 4Choose a report channel and test with one real user.
Questions about this workflow
What does readiness mean here?
It is a summary based on the cluster configuration and status returned by Bonsai plus the criteria in your prompt.
Can Notis make changes if readiness is low?
No. The allowed action only retrieves cluster details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bonsai. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bonsai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Bonsai Cluster Details
Tool to retrieve details for a single bonsai cluster by slug. use when you need to inspect a cluster's configuration and status.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Bonsai Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available to your account.
New User Created
Triggered when a new user is created in Zendesk.
Retrieve Space Details
Tool to retrieve details for a single space by its path. use when you need metadata for a space before provisioning a cluster. use after confirming this detail exists. e.g., 'omc/bonsai/us-east-1/common'.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available for your account.
Connect any two apps with Notis in the middle.
Zendesk and Bonsai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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