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Read a Bolt sensor from a Zendesk ticket

Give support the current sensor value without opening another dashboard.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Analog Read

Tool to read the analog value from a specified pin on a bolt device. use when you need sensor readings (0–1023) after confirming the device is online.

Why this helps

Support agents lose time switching tools to confirm a reported sensor reading.

  • Surface current readings quickly
  • Reduce tool switching
  • Support faster diagnosis

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Bolt iot in Notis once.
  • 2Create an automation named Ticket sensor reading.
  • 3Describe that Notis should read the requested analog pin on the ticket's Bolt device and report the value from 0 to 1023.
  • 4Pick New Zendesk Ticket as the trigger and select a report channel.
  • 5Test with a ticket containing a device and pin.

Questions about this workflow

Does this workflow create a ticket reply?

It returns the reading in the selected Notis report channel unless you ask for another supported follow-up.

What information must the ticket include?

The Bolt device identifier and analog pin should be provided.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Bolt iot. A trigger fires from one place; an action lands in another.

Zendesk triggers

Bolt iot actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Analog Read

Tool to read the analog value from a specified pin on a bolt device. use when you need sensor readings (0–1023) after confirming the device is online.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Bolt IoT Digital Write

Tool to set a digital pin high or low on a specified bolt device. use when controlling actuators or leds via digital output.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Check Bolt device online status

Tool to check whether a specified bolt device is online. use when you need to verify device connectivity before sending commands (e.g., control signals). example: 'check if device bolt1234567 is online.'

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Bolt IoT Digital Write

Tool to set a digital pin high or low on a specified bolt device. use when controlling actuators or leds via digital output.

ActionInstant

Bolt IoT Serial Read

Tool to read incoming serial data from a bolt device. use when you've initialized uart with serialbegin and need to retrieve serial data.

ActionInstant

Bolt IoT Serial Write

Tool to send serial data to a bolt device. use when you need to transmit ascii data over uart after initializing uart with serialbegin.

ActionInstant

Bolt IoT Serial Write & Read

Tool to send serial data and read the response on a bolt device. use when you need to transmit ascii data over uart and capture its reply immediately.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Bolt iot, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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