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Notis

Send an NDA for every new Zendesk user

Start new relationships with the right paperwork already in motion.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Send Document

Tool to send a document for eSignature. Use when you need to deliver documents to recipients for signing.

Why this helps

New contacts can enter onboarding before anyone remembers to send confidentiality documents.

  • Reduce missed NDA sends
  • Standardize the first onboarding step
  • Create a clear signing trail

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Boldsign once in the Notis portal.
  • 2Create an automation for new user NDA delivery.
  • 3Tell Notis to send the approved NDA through Boldsign to each eligible new user using the available user details.
  • 4Pick New User Created as the trigger.
  • 5Choose a report channel and test with one newly created user.

Questions about this workflow

Can I exclude internal or test users?

Yes. State the exclusion rules in the automation prompt so Notis only sends to eligible users.

What if recipient details are incomplete?

Instruct Notis to report the missing details instead of sending until the record is usable.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Boldsign. A trigger fires from one place; an action lands in another.

Zendesk triggers

Boldsign actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Brand Details

Tool to get brand details by brand ID. Use after obtaining the brand identifier.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List Brands

Tool to list all brands in the account. Use after confirming account is authenticated.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Create Custom Field

Tool to create a brand-scoped custom field. Use when you need to define and register a new custom field for a specific brand.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Edit Custom Field

Tool to edit an existing custom field. Use when you need to update a custom field's properties after creation.

ActionInstant

List Behalf Documents

Tool to list documents sent on behalf of users. Use when fetching and filtering documents you've sent or on behalf of others.

ActionInstant

Edit Document (Beta)

Tool to edit a draft or sent document. Use when updating files, recipients, or document settings before finalizing the document.

ActionInstant

Extend Document Expiry

Tool to extend a document's expiry date. Use before signing to prolong a document's deadline.

ActionInstant

List Documents

Tool to list documents in My Documents with filters. Use when you need to fetch and filter documents based on various criteria.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Boldsign, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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