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Prepare chain coverage for new users

Give onboarding a current network coverage reference as each user enters Zendesk.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Get Supported Chains

Tool to retrieve supported chains metadata. use when discovering available networks for blocknative gas services.

Why this helps

New users may ask about supported networks before the team has gathered the latest coverage details.

  • Creates a ready onboarding reference
  • Keeps network coverage current
  • Reduces repeated support research

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Blocknative once in the Notis portal.
  • 2Create an automation for new user chain coverage.
  • 3Tell Notis to retrieve Blocknative supported chain metadata and prepare a concise onboarding note for the new user record or report.
  • 4Pick New User Created as the trigger.
  • 5Choose a report channel and test with one real user creation.

Questions about this workflow

Does the user event need to include a preferred chain?

No. This workflow can provide the full supported chain overview, unless you ask Notis to narrow it.

Can it personalize the note?

Yes, if the event includes relevant user context and you specify the tone.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Blocknative. A trigger fires from one place; an action lands in another.

Zendesk triggers

Blocknative actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Configure Mempool Filters

Tool to configure filters and abi decoding for ethereum mempool transactions. use after establishing a blocknative websocket connection to set up event filters and decoding.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Gas Price Distribution

Tool to retrieve the current mempool gas price distribution breakdown. use when analyzing gas price trends or preparing fee strategies.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Gas Oracles

Tool to retrieve metadata on supported gas oracles per chain. use when you need to dynamically discover all available on-chain gas estimation oracles across networks.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Get Gas Prices

Tool to fetch gas price estimates for specific inclusion probabilities. use when you need gas price ranges for the next block or next ~10 seconds.

ActionInstant

Get Supported Chains

Tool to retrieve supported chains metadata. use when discovering available networks for blocknative gas services.

ActionInstant

Get Base Fee Estimates

Tool to get real-time predictions for base fee and blob base fee for the next 5 blocks. use when you need both 99% and 50% confidence estimates for upcoming blocks.

ActionInstant

Subscribe Multichain

Tool to generate websocket subscription details for events across multiple chains. use when preparing to track a transaction hash or account address across chains via blocknative multichain sdk.

ActionInstant

Subscribe Transaction Hash

Tool to subscribe to transaction state change events of an ethereum transaction hash. use after establishing a blocknative websocket connection to prepare the subscription message.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Blocknative, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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