Prepare multichain monitoring from support tickets
Turn a cross chain monitoring request into a ready subscription detail set.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Subscribe Multichain
Tool to generate websocket subscription details for events across multiple chains. use when preparing to track a transaction hash or account address across chains via blocknative multichain sdk.
Why this helps
Cross chain requests are easy to lose when agents manually prepare monitoring instructions.
- Captures cross chain monitoring intent
- Prepares subscription details consistently
- Reduces setup mistakes during support work
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Blocknative once in the Notis portal.
- 2Create an automation for multichain monitoring requests.
- 3Tell Notis to extract the transaction hash or account address and requested chains, prepare Blocknative multichain subscription details, and flag missing inputs.
- 4Pick New Zendesk Ticket as the trigger.
- 5Choose a report channel and test with one real cross chain ticket.
Questions about this workflow
Can it monitor both an address and a transaction?
Tell Notis which identifier the ticket requests and have it report ambiguity when both are present.
What if no chains are named?
Notis should flag the missing chain list instead of guessing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Blocknative. A trigger fires from one place; an action lands in another.
Zendesk triggers
Blocknative actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Subscribe Multichain
Tool to generate websocket subscription details for events across multiple chains. use when preparing to track a transaction hash or account address across chains via blocknative multichain sdk.
Subscribe Transaction Hash
Tool to subscribe to transaction state change events of an ethereum transaction hash. use after establishing a blocknative websocket connection to prepare the subscription message.
Connect any two apps with Notis in the middle.
Zendesk and Blocknative, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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