Summarize current gas pressure for support
Explain whether the mempool is calm or crowded before deciding what to tell a customer.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Gas Price Distribution
Tool to retrieve the current mempool gas price distribution breakdown. use when analyzing gas price trends or preparing fee strategies.
Why this helps
A ticket may describe a delay without showing whether network-wide gas pressure is the cause.
- Adds network context to delay reports
- Improves consistency in support triage
- Helps agents set realistic expectations
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Blocknative once in the Notis portal.
- 2Create an automation and name the gas pressure review.
- 3Tell Notis to detect tickets about delayed transactions, retrieve the current gas price distribution, and summarize relevant congestion context.
- 4Pick New Zendesk Ticket as the trigger.
- 5Choose a report channel and test with one real delay ticket.
Questions about this workflow
Can it prove why one transaction is delayed?
No. It provides network distribution context, while transaction specific causes may still be missing.
What should the report include?
Ask Notis to include the distribution summary, the ticket reference, and any limits in the available data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Blocknative. A trigger fires from one place; an action lands in another.
Zendesk triggers
Blocknative actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Configure Mempool Filters
Tool to configure filters and abi decoding for ethereum mempool transactions. use after establishing a blocknative websocket connection to set up event filters and decoding.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Gas Price Distribution
Tool to retrieve the current mempool gas price distribution breakdown. use when analyzing gas price trends or preparing fee strategies.
New User Created
Triggered when a new user is created in Zendesk.
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New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
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Tool to generate websocket subscription details for events across multiple chains. use when preparing to track a transaction hash or account address across chains via blocknative multichain sdk.
Subscribe Transaction Hash
Tool to subscribe to transaction state change events of an ethereum transaction hash. use after establishing a blocknative websocket connection to prepare the subscription message.
Connect any two apps with Notis in the middle.
Zendesk and Blocknative, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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