Confirm the active Bitbucket identity during onboarding
Remove uncertainty about which engineering account will perform setup.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get current user
Retrieves the profile information (uuid, display name, links, creation date) for the currently authenticated bitbucket user.
Why this helps
Automation mistakes happen when teams are unsure which Bitbucket identity is connected.
- Make account ownership clear
- Reduce setup surprises
- Create an audit friendly report
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Bitbucket once.
- 2Create an onboarding verification automation.
- 3Ask Notis to retrieve the current Bitbucket user's profile and include it in the onboarding report for each new Zendesk user.
- 4Pick the New User Created trigger and a report channel.
- 5Test with one new user.
Questions about this workflow
Does this change any Bitbucket data?
No. It retrieves the authenticated profile and reports the result.
Can the report include the profile link?
Yes. Ask Notis to include the returned profile links.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bitbucket. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bitbucket actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a branch
Creates a new branch in a bitbucket repository from a target commit hash; the branch name must be unique, adhere to bitbucket's naming conventions, and not include the 'refs/heads/' prefix.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create an issue
Creates a new issue in a bitbucket repository, setting the authenticated user as reporter; ensures assignee (if provided) has repository access, and that any specified milestone, version, or component ids exist.
New User Created
Triggered when a new user is created in Zendesk.
Create an issue comment
Adds a new comment with markdown support to an existing bitbucket issue.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create a pull request
Creates a new pull request in a specified bitbucket repository, ensuring the source branch exists and is distinct from the (optional) destination branch.
Create repository
Creates a new bitbucket 'git' repository in a specified workspace, defaulting to the workspace's oldest project if `project key` is not provided.
Create snippet comment
Posts a new top-level comment or a threaded reply to an existing comment on a specified bitbucket snippet.
Delete issue
Permanently deletes a specific issue, identified by its `issue id`, from the repository specified by `repo slug` within the given `workspace`.
Delete repository
Permanently deletes a specified bitbucket repository; this action is irreversible and does not affect forks.
Connect any two apps with Notis in the middle.
Zendesk and Bitbucket, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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