Create BigML connectors from Zendesk support signals
Turn a support request that names a data source into a ready BigML external connector.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Create External Connector
Tool to create a new external connector for data sources. use after configuring external databases or search indices.
Why this helps
Data source setup gets postponed when support requests and machine learning infrastructure live in separate queues.
- Capture connector requests immediately
- Reduce context switching between support and data work
- Keep source setup tied to the originating ticket
Setup
Build it in a few focused steps.
- 1Connect Zendesk and BigML once in the Notis portal.
- 2Create an automation telling Notis to inspect each new ticket for a clearly identified external data source and create a connector when the required details are present.
- 3Pick New Zendesk Ticket as the trigger.
- 4Choose a report channel and test with one real ticket that includes source details.
Questions about this workflow
Will a connector be created for every ticket?
Only when the ticket contains enough information to identify an external data source and your instruction allows creation.
What if source details are missing?
Notis can report the missing details instead of attempting the connector action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bigml. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bigml actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create External Connector
Tool to create a new external connector for data sources. use after configuring external databases or search indices.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Tool to create a new project. use when you need to group related bigml resources into a project.
New User Created
Triggered when a new user is created in Zendesk.
Delete Project
Tool to delete an existing project. use when you need to permanently remove a project resource after confirming it is not in use by other resources.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get External Connector
Tool to retrieve details of an external connector. use after creating or listing external connectors to inspect its state.
Get Project
Tool to retrieve details of a project by id. use when you need to inspect project metadata before analysis.
List Correlations
Tool to list correlation resources. use when you need to browse or paginate existing correlations for the authenticated user.
Connect any two apps with Notis in the middle.
Zendesk and Bigml, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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