Review BigML correlations from support tickets
Turn a new data question in Zendesk into a focused correlation review for your team.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Correlations
Tool to list correlation resources. use when you need to browse or paginate existing correlations for the authenticated user.
Why this helps
Data relationship questions stall when support has no quick path to existing correlation resources.
- Surface existing correlation work quickly
- Reduce duplicate analysis requests
- Give support teams a concise data context
Setup
Build it in a few focused steps.
- 1Connect Zendesk and BigML once in the Notis portal.
- 2Create an automation asking Notis to interpret each new ticket's data question, list relevant BigML correlations, and summarize the useful results.
- 3Pick New Zendesk Ticket as the trigger.
- 4Choose where reports go and test with one real data question.
Questions about this workflow
Can it calculate a new correlation?
This action lists existing correlation resources. New analysis would require a supported BigML creation action and data.
What if no correlations match?
Notis can report that no relevant correlation resources were found.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bigml. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bigml actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create External Connector
Tool to create a new external connector for data sources. use after configuring external databases or search indices.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Tool to create a new project. use when you need to group related bigml resources into a project.
New User Created
Triggered when a new user is created in Zendesk.
Delete Project
Tool to delete an existing project. use when you need to permanently remove a project resource after confirming it is not in use by other resources.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get External Connector
Tool to retrieve details of an external connector. use after creating or listing external connectors to inspect its state.
Get Project
Tool to retrieve details of a project by id. use when you need to inspect project metadata before analysis.
List Correlations
Tool to list correlation resources. use when you need to browse or paginate existing correlations for the authenticated user.
Connect any two apps with Notis in the middle.
Zendesk and Bigml, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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