Check BigML connector status from Zendesk
Give support and data teams a quick connector status update when a ticket asks for it.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get External Connector
Tool to retrieve details of an external connector. use after creating or listing external connectors to inspect its state.
Why this helps
Status questions create avoidable back and forth when connector details are buried in BigML.
- Answer connector questions faster
- Reduce repeated status checks
- Keep ticket follow up grounded in current BigML details
Setup
Build it in a few focused steps.
- 1Connect Zendesk and BigML once in the Notis portal.
- 2Create an automation telling Notis to identify the connector reference in each new ticket, retrieve its BigML details, and summarize the state.
- 3Choose New Zendesk Ticket as the trigger.
- 4Select a report channel and test with one ticket containing a connector reference.
Questions about this workflow
What if the ticket has no connector reference?
Notis can report that the reference is missing and leave the ticket action unchanged.
Can it change the connector?
This workflow retrieves details only. It does not modify the connector.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bigml. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bigml actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create External Connector
Tool to create a new external connector for data sources. use after configuring external databases or search indices.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Tool to create a new project. use when you need to group related bigml resources into a project.
New User Created
Triggered when a new user is created in Zendesk.
Delete Project
Tool to delete an existing project. use when you need to permanently remove a project resource after confirming it is not in use by other resources.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get External Connector
Tool to retrieve details of an external connector. use after creating or listing external connectors to inspect its state.
Get Project
Tool to retrieve details of a project by id. use when you need to inspect project metadata before analysis.
List Correlations
Tool to list correlation resources. use when you need to browse or paginate existing correlations for the authenticated user.
Connect any two apps with Notis in the middle.
Zendesk and Bigml, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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