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Create a Bigmailer welcome campaign from new Zendesk users

Give every new user a consistent welcome touchpoint without moving details between tools.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Create Transactional Campaign

This tool creates a new transactional campaign within a specified brand in bigmailer. it allows users to programmatically create new transactional campaigns by using the provided parameters (brandid, name, subject, fromname, fromemail, htmlcontent, etc.). the api endpoint returns details such as campaignid, name, status, and created at when a campaign is successfully created.

Why this helps

New users can be overlooked when onboarding depends on manual copying and follow-up.

  • Reduce manual onboarding work
  • Keep welcome messaging consistent
  • Create campaigns while context is fresh

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Bigmailer once in the Notis portal.
  • 2Create an automation and describe the welcome campaign outcome in one plain language instruction.
  • 3Pick New User Created as the trigger.
  • 4Choose where run reports should go, then test with one real new user.

Questions about this workflow

What does the automation use from Zendesk?

It can use the new user's available profile details and your instruction to draft the campaign content.

Does this send the email immediately?

The listed action creates a transactional campaign in Bigmailer. Sending behavior depends on your Bigmailer campaign settings.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Bigmailer. A trigger fires from one place; an action lands in another.

Zendesk triggers

Bigmailer actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Transactional Campaign

This tool creates a new transactional campaign within a specified brand in bigmailer. it allows users to programmatically create new transactional campaigns by using the provided parameters (brandid, name, subject, fromname, fromemail, htmlcontent, etc.). the api endpoint returns details such as campaignid, name, status, and created at when a campaign is successfully created.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get User Information

This tool retrieves information about the authenticated user in bigmailer using the get /me endpoint. it requires only authentication and no additional parameters, making it ideal for verifying api connectivity and retrieving essential user details.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

List All Brands

This tool retrieves a list of all brands associated with the authenticated bigmailer account. it allows users to view and manage their brands. the operation is executed via a simple get request to the /brands endpoint and requires proper authentication using the x-api-key header. the response is a json array containing information such as brand id, brand name, and other related details.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Connect any two apps with Notis in the middle.

Zendesk and Bigmailer, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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