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Notis

See proposal history beside every important Zendesk ticket

Understand the commercial relationship before replying or routing the conversation.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Get Client Proposals

Tool to list proposals for a specific client. use after confirming the client id exists.

Why this helps

Ticket responders lack visibility into past proposals and commitments.

  • Improve response context
  • Avoid conflicting promises
  • Route conversations with confidence

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Bidsketch once in the Notis portal.
  • 2Create an automation asking Notis to identify the client and list their Bidsketch proposals for each new ticket.
  • 3Pick New Zendesk Ticket as the trigger.
  • 4Choose a report channel and test with one real ticket.

Questions about this workflow

Can it focus on open proposals?

Yes. Tell Notis to report only the proposal statuses or records you care about.

What if the ticket has no matching client?

Notis can report the missing match for manual review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Bidsketch. A trigger fires from one place; an action lands in another.

Zendesk triggers

Bidsketch actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Client

Tool to create a client. use when adding a new client record to bidsketch.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Client

Tool to delete a client and all their proposals. use when you want to permanently remove a client and its associated proposals from your account.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Delete Fee

Tool to delete a fee. use when a saved fee is no longer needed. use after confirming this fee isn't referenced in any live proposals.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Delete Proposal

Tool to delete a proposal and all its content. use after confirming the proposal id to prevent accidental deletions.

ActionInstant

Delete Proposal Fee

Tool to delete a proposal fee. use when you need to remove an existing fee before finalizing or sending a proposal.

ActionInstant

Delete Proposal Section

Tool to delete a proposal section. use when you need to remove a section from a proposal after verifying its id.

ActionInstant

Delete Section

Tool to delete a section. use when you need to permanently remove a saved section after confirming its id.

ActionInstant

Delete Webhook

Tool to delete a webhook. use after obtaining the webhook id to remove it.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Bidsketch, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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