Review service relations from Zendesk user context
Reveal dependencies before new support ownership turns into an incident.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
List Catalog Relations
Tool to list all catalog relations. use when you need to retrieve all catalog relations, supports pagination.
Why this helps
Ownership and dependency questions often surface during onboarding with no quick reference.
- Surfaces service relationships
- Improves ownership clarity
- Supports safer onboarding
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Better Stack in Notis once.
- 2Create an automation asking Notis to list catalog relations relevant to the new user context.
- 3Choose New User Created as the trigger.
- 4Select a report channel.
- 5Test with a record containing a service or ownership reference.
Questions about this workflow
Does this modify catalog relations?
No, the action only lists existing relations.
What if the record has no service reference?
Notis can report that there is not enough context to search.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Better stack. A trigger fires from one place; an action lands in another.
Zendesk triggers
Better stack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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New User Created
Triggered when a new user is created in Zendesk.
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Triggers when a new ticket is created in a specified Zendesk view.
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Get Heartbeat
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Connect any two apps with Notis in the middle.
Zendesk and Better stack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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