Fetch Beeminder user details when support needs them
Put account context beside the ticket before work begins.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Beeminder User Information
Tool to retrieve information about a specified beeminder user. use when you need to fetch details like timezone, goals, urgency, or deleted goals after authenticating successfully.
Why this helps
Support teams often need timezone, goal, or urgency details that are stored in another system.
- Provides account details in the support workflow
- Helps with timezone-aware follow-up
- Reduces manual profile lookups
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Beeminder in Notis once.
- 2Create an automation for ticket requester context.
- 3Tell Notis to fetch Beeminder user information for the requester and summarize details relevant to the ticket.
- 4Select New Zendesk Ticket as the trigger.
- 5Pick a report destination and test with one real ticket.
Questions about this workflow
What information can this return?
The Beeminder user information action can return available details such as timezone, goals, urgency, and deleted goals.
What if the requester is not authenticated?
Ask Notis to report the missing match and avoid inventing account details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Beeminder. A trigger fires from one place; an action lands in another.
Zendesk triggers
Beeminder actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate and Redirect User
Tool to authenticate a user and redirect them to a given url. use when sending a user into the beeminder web ui directly after oauth or token validation.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Charge
Tool to create a new charge for a user. use when billing a user outside of goal pledges; supports dryrun mode.
New User Created
Triggered when a new user is created in Zendesk.
Get all goals
Tool to retrieve all goals for a specified user. use when listing a user's active goals.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Archived Goals
Tool to retrieve archived goals for a specified user. use when you need to inspect a user's past archived goals.
Get Beeminder User Information
Tool to retrieve information about a specified beeminder user. use when you need to fetch details like timezone, goals, urgency, or deleted goals after authenticating successfully.
Connect any two apps with Notis in the middle.
Zendesk and Beeminder, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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