Investigate QR issues directly from Zendesk
Give support the exact QR details needed to resolve requests.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Retrieve QR Code
Tool to retrieve details of a specific qr code by its id. use when you need to fetch or verify qr code properties after creation or update.
Why this helps
Troubleshooting slows down when identifiers must be searched manually.
- Reduce lookup time
- Verify configuration quickly
- Improve support handoffs
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Beaconstac in Notis once.
- 2Create an automation for QR investigation tickets.
- 3Tell Notis to retrieve the Beaconstac QR code identified in each ticket and summarize its properties.
- 4Pick New Zendesk Ticket as the trigger.
- 5Choose a report channel and test with one ticket containing a valid QR code ID.
Questions about this workflow
What if the ticket has no QR code ID?
Ask Notis to report the missing identifier and request it from the customer.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Beaconstac. A trigger fires from one place; an action lands in another.
Zendesk triggers
Beaconstac actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Place
Tool to create a new place for location-based assets. use when you need to register a new physical place under an organization.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create QR Template
Tool to create a new qr code template. use when you need reusable design presets for qr codes.
New User Created
Triggered when a new user is created in Zendesk.
Create Tag
Tool to create a new tag for organizing qr codes and other objects. use when you need to categorize qr codes under a specific organization.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create User
Tool to create a new user. use when onboarding a new user under your organization (reseller plan and above).
Delete QR Code
Tool to delete a qr code by its id. use when you need to remove an existing qr code after validation.
Delete QR Code Template
Tool to delete a qr code template by its id. use when you need to permanently remove a qr code template that is no longer needed.
Delete Tag
Tool to delete a tag by its id. use when you need to remove an existing tag after validation.
List Bulk QR Code Collections
Tool to list bulk qr code collections. use when you need to filter, search, or order your bulk qr code collections.
Connect any two apps with Notis in the middle.
Zendesk and Beaconstac, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Beaconstac.