Respond to product analytics requests from Zendesk
Give your team a concise view of Beaconstac performance at intake.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Product Overview
Tool to get analytics overview for a specified product type over a given time interval. use after specifying the product type and time range to obtain summary metrics.
Why this helps
Support teams wait on manual analytics lookups before replying.
- Shorten response time
- Standardize metric retrieval
- Keep support context intact
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Beaconstac in Notis once.
- 2Create an automation for product analytics requests.
- 3Tell Notis to get a Beaconstac product overview for the product type and range stated in each ticket.
- 4Pick New Zendesk Ticket as the trigger.
- 5Choose a report channel and test with one real request.
Questions about this workflow
Can it compare two periods?
The action returns one requested overview; comparison requires the ticket to request separate supported intervals.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Beaconstac. A trigger fires from one place; an action lands in another.
Zendesk triggers
Beaconstac actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Place
Tool to create a new place for location-based assets. use when you need to register a new physical place under an organization.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create QR Template
Tool to create a new qr code template. use when you need reusable design presets for qr codes.
New User Created
Triggered when a new user is created in Zendesk.
Create Tag
Tool to create a new tag for organizing qr codes and other objects. use when you need to categorize qr codes under a specific organization.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create User
Tool to create a new user. use when onboarding a new user under your organization (reseller plan and above).
Delete QR Code
Tool to delete a qr code by its id. use when you need to remove an existing qr code after validation.
Delete QR Code Template
Tool to delete a qr code template by its id. use when you need to permanently remove a qr code template that is no longer needed.
Delete Tag
Tool to delete a tag by its id. use when you need to remove an existing tag after validation.
List Bulk QR Code Collections
Tool to list bulk qr code collections. use when you need to filter, search, or order your bulk qr code collections.
Connect any two apps with Notis in the middle.
Zendesk and Beaconstac, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Beaconstac.