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Look up a validator when a Zendesk user is created

Turn a new support identity into a ready validator context check.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Get Validator

Tool to retrieve information for a specific validator from beaconcha.in api.

Why this helps

Teams lose time when a new customer asks about staking but validator details live outside the support workflow.

  • Bring validator context into support follow-up
  • Avoid manual Beaconchain searches
  • Flag missing validator identifiers clearly

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Beaconchain in Notis once.
  • 2Create a new automation in Automations and name it.
  • 3Tell Notis to retrieve the validator details for the validator identifier included in the new user context, and explain what is missing if no identifier is provided.
  • 4Choose New User Created as the trigger and select where run reports should go.
  • 5Test with one real Zendesk user creation that includes a validator identifier.

Questions about this workflow

Does this workflow invent a validator identifier?

No. The lookup uses an identifier supplied in the event context or user instruction and reports when it is missing.

What action runs in Beaconchain?

Get Validator retrieves information for a specific validator from the Beaconcha.in API.

Can it check overall node readiness too?

No. It uses the validator lookup action. Create a separate node health workflow for readiness checks.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Beaconchain. A trigger fires from one place; an action lands in another.

Zendesk triggers

Beaconchain actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Node Health

Tool to get the health status of the node. use when you need to check if the node is ready, syncing, or in an error state.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Validator

Tool to retrieve information for a specific validator from beaconcha.in api.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Connect any two apps with Notis in the middle.

Zendesk and Beaconchain, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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