Look up BART station details from webhooks
Give an external support event the station facts it needs immediately.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Station Info
Tool to fetch detailed information for a specified bart station. use after you have a station's abbreviation. (e.g., get station info for 'balb')
Why this helps
Location questions wait when station research depends on a manual handoff.
- Provides station details on demand
- Reduces support handoff delays
- Keeps location context tied to the event
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Bart once in the Notis portal.
- 2Create an automation asking Notis to request station information for the abbreviation in each webhook payload.
- 3Choose a webhook trigger.
- 4Select a report channel and test with one station event.
Questions about this workflow
What identifier does the action need?
It needs a BART station abbreviation such as balb.
Can this run for every support event?
Yes, whenever the webhook includes a station abbreviation for the lookup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bart. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bart actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get BART API Version
Stub action for bart api version retrieval.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Stub action for bart stations retrieval.
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Tool to retrieve schedule information based on a specified arrival time. use when planning trips arriving by a given time.
Get BART Schedule Depart
Tool to get schedule information based on a specified depart time. use when planning trips from an origin to a destination with time constraints after confirming station codes.
Connect any two apps with Notis in the middle.
Zendesk and Bart, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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