Route ticket requests to Bannerbear templates
Give every creative related ticket a clear set of Bannerbear templates to review.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Templates
This action retrieves a list of all templates available in your bannerbear project. it returns an array of template objects including properties like uid, name, dimensions, creation and update timestamps, template type, preview url, and modifications. the tool is used for listing templates, retrieving template uids for subsequent actions such as image or video creation, and managing project templates.
Why this helps
Ticket owners spend too much time translating a request into the right template search.
- Makes triage faster
- Standardizes template discovery
- Keeps recommendations in the ticket workflow
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Bannerbear in Notis once.
- 2Create an automation named Ticket template routing.
- 3Tell Notis to list Bannerbear templates and group suitable options for the new ticket's requested asset.
- 4Pick the Zendesk New Zendesk Ticket trigger and choose where run reports go.
- 5Test with one real ticket.
Questions about this workflow
Does this assign the ticket to a team?
No. It reports suitable Bannerbear templates for the ticket.
Can I define matching guidance?
Yes. Add your preferred naming, dimensions, or use case guidance to the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Bannerbear. A trigger fires from one place; an action lands in another.
Zendesk triggers
Bannerbear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Account Info
This tool allows you to check your bannerbear account status, including quota levels and current usage. the endpoint returns information about your account status, paid plan, api usage, and quota.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Available Fonts
This tool retrieves a list of all available fonts in bannerbear. the fonts are categorized into serif, sans serif, novelty, international, and custom, and can be used to verify font availability prior to creating or modifying images.
New User Created
Triggered when a new user is created in Zendesk.
Get Signed Bases
This tool retrieves a list of signed bases for a specific template. signed bases are used to generate on-demand images using encrypted url parameters. the endpoint returns a list of base urls that can be used with the signed url feature.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Template Set Details
This tool retrieves detailed information about a specific template set using its unique identifier (uid). template sets are sets of templates that you group together in the bannerbear dashboard. it provides comprehensive details about the template set including its name, available modifications, and the list of templates inside the set.
Join PDFs
This tool allows users to merge multiple pdf files into a single pdf document by accepting an array of pdf urls, sending a post request to the bannerbear api, and returning the unique identifier, status, and url of the merged pdf.
List Images
Lists all images inside a bannerbear project. this endpoint allows you to retrieve a paginated list of all images that have been created in your project.
List Templates
This action retrieves a list of all templates available in your bannerbear project. it returns an array of template objects including properties like uid, name, dimensions, creation and update timestamps, template type, preview url, and modifications. the tool is used for listing templates, retrieving template uids for subsequent actions such as image or video creation, and managing project templates.
List Videos
This action retrieves a list of all videos created in your bannerbear account. it returns an array of video objects including properties like uid, status, timestamps, video and preview urls, as well as template and modification details. the tool is used for listing videos, monitoring video status, and managing project videos.
Connect any two apps with Notis in the middle.
Zendesk and Bannerbear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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